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Quotation
G45 5W led dimmable e14 led bulb dimmable golf bulb AC220V DC12V 2700K 3500K 5000K 6500K 7500K 1000K
Quantity
≥3000.0 Piece
Unit price
USD 0.35
The RFQ you posted received a quote, reply the supplier to learn more
Rose Zhao2023-10-24 05:55
Hi, Im Rose from YIDI led light . We are factory produce led bulb, panel light,tube light etc.
YIDI R45 3W E14 dimmable 0.35 USD RA80 PF0.5 90-100lm/w. 2 year warranty . CE Rohs standard.
Free cost printing your logo and work OEM customsized box.
If ERP standard 0.43USD .
Email :yd001@zjydlight.com ,Wechat: 0086-13396886332 Welcome contact us.
YIDI R45 3W E14 dimmable 0.35 USD RA80 PF0.5 90-100lm/w. 2 year warranty . CE Rohs standard.
Free cost printing your logo and work OEM customsized box.
If ERP standard 0.43USD .
Email :yd001@zjydlight.com ,Wechat: 0086-13396886332 Welcome contact us.
Communicate with suppliers only on Alibaba.com to protect against fraud and other security risks. If you suspect misconduct, report it to us immediately.
Rose Zhao2023-10-24 08:37
3500PCS R45 Ship by Express IE 15-22 working day about 1022USD
Rose Zhao2023-10-24 09:45
if 350pcs in a carton , and ship by sea +Express DDP , the freight cost about 360USD
2023-10-25 15:27
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2023-10-25 15:27
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2023-10-25 15:27
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2023-10-25 15:27
hi Rose
Sorry for the delay.
It is essential for us to have samples (10) to be able to test the lamps on our devices.
Please confirm the price for the supply and sending of these samples to our address, (Paypal, FEDEX)
And to confirm your DDP price for the supply of 3500 pieces.
Delivered to our door in an ordinary cardboard box. (transport by sea)
These lamps do not require specific marking or personalized packaging.
thank you for your reply.
Sorry for the delay.
It is essential for us to have samples (10) to be able to test the lamps on our devices.
Please confirm the price for the supply and sending of these samples to our address, (Paypal, FEDEX)
And to confirm your DDP price for the supply of 3500 pieces.
Delivered to our door in an ordinary cardboard box. (transport by sea)
These lamps do not require specific marking or personalized packaging.
thank you for your reply.
Read
Rose Zhao2023-10-26 03:51
Hi Clere, please share us your sample delivery adress and post code ,we can check exactly ship cost by fedex
Rose Zhao2023-10-26 03:52
then we can arrange sample to you
Rose Zhao2023-10-26 16:06
Hello,We look forward to hearing from you and working with you in the future. Best regards
2023-10-26 17:39
Merci de nous confirmer
Votre prix total pour 10 échantillons.
(FEDEX et si possible Paypal, délai? )
Prix total DDP ( transport par mer) pour la fourniture et l’envoi de 3500 unités ( delai 4/6 semaines environ?)
Rappel des informations
Pour cette commande:
lampe led SMD: AC 220/230 V – R45 – Sphérique – dépolie – E14 – 2/3 W – Dimmable – Blanc chaud (2700K/3000K).
Sans marquage ni conditionnement spécial
quantité : 3500 pieces
Adresse:
ATACA Philippe CLERE
177 Avenue d’Argenteuil
92600 Asnieres sur Seine
Ile de France – Paris – FRANCE
bien cordialement
Philippe
Votre prix total pour 10 échantillons.
(FEDEX et si possible Paypal, délai? )
Prix total DDP ( transport par mer) pour la fourniture et l’envoi de 3500 unités ( delai 4/6 semaines environ?)
Rappel des informations
Pour cette commande:
lampe led SMD: AC 220/230 V – R45 – Sphérique – dépolie – E14 – 2/3 W – Dimmable – Blanc chaud (2700K/3000K).
Sans marquage ni conditionnement spécial
quantité : 3500 pieces
Adresse:
ATACA Philippe CLERE
177 Avenue d’Argenteuil
92600 Asnieres sur Seine
Ile de France – Paris – FRANCE
bien cordialement
Philippe
Read
Rose Zhao2023-10-27 05:20
Order
G45 5W led dimmable e14 led bulb dimmable golf bulb AC220V DC12V 2700K 3500K 5000K 6500K 7500K 1000K
Order status
Waiting for initial payment
Amount due
$66.60
Send initial payment
User recalled a message.
Rose Zhao2023-10-27 05:22
Salut Philippe, nous avons fait un échantillon de lien de paiement pour votre référence. 0,35 * 10pcs + 52 = 55,5 Fedex Ie expédition, délai de livraison 10 jours
Rose Zhao2023-10-27 05:23
Hi Philippe , We make a sample payment link for your reference. 0.35*10pcs +52=55.5 ship cost by fedex-IE, delivery time 10days
Rose Zhao2023-10-27 08:08
YIDI R45 to Philippe PI 2310.pdf
101.47 K
Rose Zhao2023-10-27 08:10
Please check the offer 3500PCS R45 0.328*3500+290USD =1438USD (ship by DDP sea + truck)
Rose Zhao2023-10-27 08:10
S’il vous plaît voir l’offre 3500pcs r45 0.328 * 3500 + 290 USD = 1438 USD (fret maritime + camion DDP)
Rose Zhao2023-10-27 09:45
Order
G45 5W led dimmable e14 led bulb dimmable golf bulb AC220V DC12V 2700K 3500K 5000K 6500K 7500K 1000K
Order status
Waiting for payment
Amount due
$66.60
Make payment
2023-10-27 10:20
Hi Rose,
We have processed payment for your samples.
As soon as we have received them and tested them on our equipment, we will contact you following this order.
Looking forward to receiving them…
Thank you and see you soon
Best regards
Philip
We have processed payment for your samples.
As soon as we have received them and tested them on our equipment, we will contact you following this order.
Looking forward to receiving them…
Thank you and see you soon
Best regards
Philip
Read
Rose Zhao2023-10-27 10:35
thanks for trusing
Rose Zhao2023-10-27 10:36
we will arrange sample to you ASAP
2023-10-27 11:22
thanks
Read
Rose Zhao2023-10-27 11:23
delivery contact phone number please
Rose Zhao2023-10-30 03:47
Hi Philipe, please offer me contact number for delivery thanks
2023-11-01 00:05
Hi Rose
Sorry for the delay in my response, I am on vacation for a week. I will contact you again as soon as I return on Monday.
Thank you for understanding.
Best regards
Philip
Sorry for the delay in my response, I am on vacation for a week. I will contact you again as soon as I return on Monday.
Thank you for understanding.
Best regards
Philip
Read
User recalled a message.
Rose Zhao2023-11-01 03:02
Hi Philip , just give me a phone number
Rose Zhao2023-11-01 03:02
then we can send sample today or tomorrow
Rose Zhao2023-11-06 09:03
Hi Phalip ,good morning
Rose Zhao2023-11-06 09:03
please let me know your phone numbe for delivery goods
2023-11-06 12:16
Hello Rose,
thank you for your patience.
The phone number is strictly for FedEx’s usage.
+33626711561
I will keep you informed of the arrival of the samples and the results of the tests.
Do you need EORI number for main order?
Best regards,
Philip
thank you for your patience.
The phone number is strictly for FedEx’s usage.
+33626711561
I will keep you informed of the arrival of the samples and the results of the tests.
Do you need EORI number for main order?
Best regards,
Philip
Read
Rose Zhao2023-11-06 12:28
yes the number only for delivery ， if have eori number，you can share us first
Rose Zhao2023-11-07 08:31
Rose Zhao2023-11-07 08:31
Rose Zhao2023-11-07 08:31
sample is ready and send out today ， will offer you tracking number soon
2023-11-14 01:00
Hello Rose
We received the package with the samples this morning and I thank you very much.
The bulbs were installed on our device and they are working perfectly for the moment.
The characteristics observed are correct and we will leave them for testing until the end of the week.
Would it be possible for you to provide me with the exact technical data sheet for this bulb?
Thank you for your next response.
Best regards.
Philip
We received the package with the samples this morning and I thank you very much.
The bulbs were installed on our device and they are working perfectly for the moment.
The characteristics observed are correct and we will leave them for testing until the end of the week.
Would it be possible for you to provide me with the exact technical data sheet for this bulb?
Thank you for your next response.
Best regards.
Philip
Read
Rose Zhao2023-11-14 02:16
OK i will send you the data sheet
Rose Zhao2023-11-14 10:45
Rose Zhao2023-11-14 10:45
Rose Zhao2023-11-14 10:46
this tesing report for reference
Rose Zhao2023-11-14 10:54
We are real factory and also have receive other trading about your sample request. wating you about sample testing result
2023-11-18 17:37
Hello Rose
Your lamps have been tested all week and for the moment suit us perfectly, thank you for the speed of your shipment.
Your offer of October 27, 2023 suits us perfectly.
« Rose Zhao2023-10-27 08:10
Please see the offer 3500pcs r45 0.328*3500 + 290 USD = 1438 USD (sea freight + DDP truck) »
Furthermore, before equipping a first machine with your lamps and confirming an order for 3,500 pieces, we would like to quickly equip a small basic module comprising 64 lamps (see attached photo).
To make this presentation and validate the operation, we would need to purchase 70 samples of this same lamp from you again.
Is this possible and at what cost and within what time frame?
Thank you for your next response.
Best regards
Philip
Your lamps have been tested all week and for the moment suit us perfectly, thank you for the speed of your shipment.
Your offer of October 27, 2023 suits us perfectly.
« Rose Zhao2023-10-27 08:10
Please see the offer 3500pcs r45 0.328*3500 + 290 USD = 1438 USD (sea freight + DDP truck) »
Furthermore, before equipping a first machine with your lamps and confirming an order for 3,500 pieces, we would like to quickly equip a small basic module comprising 64 lamps (see attached photo).
To make this presentation and validate the operation, we would need to purchase 70 samples of this same lamp from you again.
Is this possible and at what cost and within what time frame?
Thank you for your next response.
Best regards
Philip
Read
2023-11-18 17:38
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Rose Zhao2023-11-20 10:09
Hi Philippe
Rose Zhao2023-11-20 10:09
Rose Zhao2023-11-20 10:15
please open the other supplier 10pcs bulb to check the chips code have same or not ， if you have collect other sample 70pcs also，acctually we no need to resend the 70 pcs sample
Rose Zhao2023-11-20 10:24
if you still want we arrange sample 0.35*70+30usd (worker sample cost)=54.5USD
Rose Zhao2023-11-20 10:25
ship cost by Fedex =107USD total 107+54.5=161.5USD
Rose Zhao2023-11-20 10:26
If ship by UPS 58+54.5=112.5USD
2023-11-20 15:41
Hello Rose,
If I understood you correctly, we need to check the code of one of the 10 test bulbs provided by Shenzhen Enjoy Optoelectronics Co., Ltd.?
We ordered the same thing from them and we will receive 100 test lamps to validate the operation of our device.
Your lamps, like theirs, work identically and suit us perfectly.
Are these the same lamps from the same source? Are you the one who makes them?
It is important for us that the lamps in the 3500 order are identical to the 10 you sent us, and which work perfectly.
Currently it is impossible for me to check the code because the lamps have been installed on a device and are being demonstrated at the customer’s premises.
If you confirm to me that it is exactly the same lamp, we will do the test with the 100 lamps that we will receive from Shenzhen Enjoy Optoelectronics Co., Ltd. and therefore we will not need additional delivery.
As soon as the test of 100 has been validated we will place you an initial order of 3500 lamps.
did I understand everything correctly?
Awaiting your reply
Best regards
Philip
If I understood you correctly, we need to check the code of one of the 10 test bulbs provided by Shenzhen Enjoy Optoelectronics Co., Ltd.?
We ordered the same thing from them and we will receive 100 test lamps to validate the operation of our device.
Your lamps, like theirs, work identically and suit us perfectly.
Are these the same lamps from the same source? Are you the one who makes them?
It is important for us that the lamps in the 3500 order are identical to the 10 you sent us, and which work perfectly.
Currently it is impossible for me to check the code because the lamps have been installed on a device and are being demonstrated at the customer’s premises.
If you confirm to me that it is exactly the same lamp, we will do the test with the 100 lamps that we will receive from Shenzhen Enjoy Optoelectronics Co., Ltd. and therefore we will not need additional delivery.
As soon as the test of 100 has been validated we will place you an initial order of 3500 lamps.
did I understand everything correctly?
Awaiting your reply
Best regards
Philip
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Rose Zhao2023-11-21 03:01
Hi Philip, your understand is correctly , you can testing the 100 pcs bulb , if they are work well , then you can directly order from us . I can promise you.
Rose Zhao2023-11-21 03:11
by the way ,we don’t want break the business with other company , if you final order from us , please don’t tell the supplier what we talked, thanks for understand
2023-11-21 18:31
merci de votre réponse,
Read
2023-11-21 18:31
Oui pas de soucis
Read
2023-11-21 18:32
I will let you know as soon as possible
Read
Rose Zhao2023-11-22 07:18
ok wait you
2023-11-28 15:25
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2023-11-28 15:25
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2023-11-28 15:25
Hello Rose,
I hope you’re doing well.
We received the 100 lamps from Shenzhen Enjoy Optoelectronics Co., Ltd.
We put them to test and it turns out that the reference of this lamp is not the same as the samples they sent us.
Their first 10 samples had the ref ZC-MO3808 (the same reference as your lamp)
The 100 received yesterday from Shenzhen Enjoy Optoelectronics Co., Ltd. have the reference ZC-MO3736 and the light is warmer, 2700K apparently. This difference in color temperature suits us perfectly and we will prepare a module with these lamps.
The 10 lamps you sent us have the reference ZC-MO3808 (4000K). Can you provide us with 3500 lamps with this reference (ZC-MO3736)?
Thank you for your reply.
Best regards
Philip
I hope you’re doing well.
We received the 100 lamps from Shenzhen Enjoy Optoelectronics Co., Ltd.
We put them to test and it turns out that the reference of this lamp is not the same as the samples they sent us.
Their first 10 samples had the ref ZC-MO3808 (the same reference as your lamp)
The 100 received yesterday from Shenzhen Enjoy Optoelectronics Co., Ltd. have the reference ZC-MO3736 and the light is warmer, 2700K apparently. This difference in color temperature suits us perfectly and we will prepare a module with these lamps.
The 10 lamps you sent us have the reference ZC-MO3808 (4000K). Can you provide us with 3500 lamps with this reference (ZC-MO3736)?
Thank you for your reply.
Best regards
Philip
Read
Rose Zhao2023-11-29 03:08
User recalled a message.
Rose Zhao2023-11-29 03:11
Hi Philipe, i check ZC-MO3808 and ZC-MO3736 the chips board is same , may the chips is different, becuase they use for different order. i will testing and confirm you
Rose Zhao2023-11-29 04:37
Rose Zhao2023-11-29 04:37
Rose Zhao2023-11-29 04:39
3736 board color2500K so it is more warm than 3808 （2800K）
Rose Zhao2023-11-29 04:42
if need order more warm color 2500K， the price will be increased 0.395 usd
Rose Zhao2023-11-29 04:43
if 3000K will be cheap a litter ， the chips more common
Rose Zhao2023-12-01 03:33
Hi Philippe. Which chips will you order ? 3000K or 2700K ?
2023-12-04 14:05
Hi Rose,
I will come back to you for the choice of lamps.
The 100 ZC-MO3736 lamps from Shenzhen Enjoy Optoelectronics Co., Ltd were tested and presented this week and grouped on the device, they are too hot too yellow.
We will therefore stay with the first model of lamps that you sent us and which has the reference ZC-MO3808 (2800K)
It is important for us that this reference is maintained for the future and that the orders sent are all of this reference ZC-MO3808 and homogeneous in color temperature.
We would like to receive this order by the end of March at the latest, will this be possible for you?
Please confirm your offer of 3500 ZC-MO3808 lamps identical to your samples.
« Rose Zhao2023-10-27 08:10
Please see the offer 3500pcs r45 0.328*3500 + 290 USD = 1438 USD (sea freight + DDP truck) »
Please provide us with an Alibaba payment link for this order.
Looking forward, best regards
Philip
I will come back to you for the choice of lamps.
The 100 ZC-MO3736 lamps from Shenzhen Enjoy Optoelectronics Co., Ltd were tested and presented this week and grouped on the device, they are too hot too yellow.
We will therefore stay with the first model of lamps that you sent us and which has the reference ZC-MO3808 (2800K)
It is important for us that this reference is maintained for the future and that the orders sent are all of this reference ZC-MO3808 and homogeneous in color temperature.
We would like to receive this order by the end of March at the latest, will this be possible for you?
Please confirm your offer of 3500 ZC-MO3808 lamps identical to your samples.
« Rose Zhao2023-10-27 08:10
Please see the offer 3500pcs r45 0.328*3500 + 290 USD = 1438 USD (sea freight + DDP truck) »
Please provide us with an Alibaba payment link for this order.
Looking forward, best regards
Philip
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2023-12-04 14:06
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Rose Zhao2023-12-05 07:43
End of march is possible. Delivery time about 2 month + prodcuction 1month, there will be 3 month. if we can confirm the order this week. we can saing saving time
Rose Zhao2023-12-05 08:03
The 290USD for DDP (SEA + Truck ) is confirm now , but the agent told me after one month ,it is new year 2024, the shipcost not sure will be change or not, if incrased too much i will askded you to pay extra parts. if similar now ,we will keep same. hope you can understand
Rose Zhao2023-12-05 08:19
payment link done
Rose Zhao2023-12-06 10:37
Hi Philippe, We got the payment and arrange order today.
Rose Zhao2023-12-06 10:38
very nice cooperate with you
2023-12-06 13:14
Hi Rose
Also for me to work with you,
I understand the shipping costs, no worries.
Keep us informed for this and also during delivery, of the probable date of arrival of the packages.
Thanks again, see you soon.
Philip
Also for me to work with you,
I understand the shipping costs, no worries.
Keep us informed for this and also during delivery, of the probable date of arrival of the packages.
Thanks again, see you soon.
Philip
Read
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User recalled a message.
Rose Zhao2023-12-07 03:02
Rose Zhao2023-12-07 04:23
Above info will be printing in your order, if need add logo, you can tell me ,free for you
2023-12-11 17:47
Hi Rose
I do not understand very well? a logo printed where?
We agree that the color temperature is indeed 2800K.
I do not understand very well? a logo printed where?
We agree that the color temperature is indeed 2800K.
Read
Rose Zhao2023-12-12 03:09
Rose Zhao2023-12-12 03:10
one sample we printing for other customer, if you need i will printing this place
Rose Zhao2023-12-12 03:11
Rose Zhao2023-12-12 03:11
amend to 2800K
2023-12-12 16:29
No, this is not necessary on this build. Also for aesthetic reasons the lamps must remain all white.
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Rose Zhao2023-12-13 02:40
ok no problem, then we no make any printing on the bulb
Rose Zhao2023-12-25 10:47
Hi Philippe， Merry chrismas and happy new year！
2024-01-02 22:17
Hi Rose
Very happy new year too!
Philip
Very happy new year too!
Philip
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Rose Zhao2024-01-03 09:01
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Rose Zhao2024-01-16 08:41
Rose Zhao2024-01-16 08:41
Rose Zhao2024-01-16 08:41
Rose Zhao2024-01-16 08:42
Hi philippe ，bulb have delivery out today
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2024-01-22 18:04
Hi rose,
Thank you for this info!
Do you have a probable date of arrival of the lamps in Paris?
Best regards.
Philip
Thank you for this info!
Do you have a probable date of arrival of the lamps in Paris?
Best regards.
Philip
Read
Rose Zhao2024-01-23 03:11
about 2month， but still no have probable date
Rose Zhao2024-01-23 03:11
i will keep eye on them
Rose Zhao2024-01-23 07:02
1Z6982X16803852125 tracking number
Rose Zhao2024-01-23 07:03
tracking web
Rose Zhao2024-03-21 08:38
Hi Philip ,Did you get the goods
2024-03-23 15:44
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2024-03-23 15:49
Hi rose,
not yet received the order, but I received this delivery note from the carrier today, without date or indication of the delivery day.
It’s the weekend, we’ll see on Monday if there is any new information. I’ll let you know as soon as I have them.
Have a nice week end
Philip
not yet received the order, but I received this delivery note from the carrier today, without date or indication of the delivery day.
It’s the weekend, we’ll see on Monday if there is any new information. I’ll let you know as soon as I have them.
Have a nice week end
Philip
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Rose Zhao2024-03-25 02:29
ok when you receive please let me know
User recalled a message.
Rose Zhao2024-03-25 03:30
the goods under clearing in germany customs , this week will be have update news from germany to france
2024-03-25 11:26
Thank you for this information Rose.
As soon as I have news I will inform you.
Good evening.
As soon as I have news I will inform you.
Good evening.
Read
Rose Zhao2024-03-25 12:14
my pleasure ，hope get your good news
2024-03-28 16:48
Hi Rose
received the lamps today.
we took test samples from each carton and tested them on our machine.
We have a big problem because it turns out that the lamps have the reference ZC-MO3736 whereas we had agreed on the reference ZC-MO3808.
We don’t understand what happened?
See our message of 4/12/23.
« We will therefore stay with the first model of lamps that you sent us and which has the reference ZC-MO3808 (2800K)
It is important for us that this reference is maintained for the future and that the orders sent are all of this reference ZC-MO3808 and homogeneous in color temperature.
We would like to receive this order by the end of March at the latest, will this be possible for you?
Please confirm your offer of 3500 ZC-MO3808 lamps identical to your samples. »
For the moment we have no solution, the electronics are finished and are waiting for these lamps which had to be installed as soon as they arrived, but we cannot continue and this is a very, very big problem for us.
We need to think about an action, a solution.
I’ll come back to you tomorrow.
Philip
received the lamps today.
we took test samples from each carton and tested them on our machine.
We have a big problem because it turns out that the lamps have the reference ZC-MO3736 whereas we had agreed on the reference ZC-MO3808.
We don’t understand what happened?
See our message of 4/12/23.
« We will therefore stay with the first model of lamps that you sent us and which has the reference ZC-MO3808 (2800K)
It is important for us that this reference is maintained for the future and that the orders sent are all of this reference ZC-MO3808 and homogeneous in color temperature.
We would like to receive this order by the end of March at the latest, will this be possible for you?
Please confirm your offer of 3500 ZC-MO3808 lamps identical to your samples. »
For the moment we have no solution, the electronics are finished and are waiting for these lamps which had to be installed as soon as they arrived, but we cannot continue and this is a very, very big problem for us.
We need to think about an action, a solution.
I’ll come back to you tomorrow.
Philip
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Rose Zhao2024-03-29 02:02
Dear philippe ，mo3736 and 3808 is 100% same chips board ， just their code name is different ， it is no problem for using
Rose Zhao2024-03-29 02:24
the lamp base on 2800K ，did you tesing on the device
User recalled a message.
Rose Zhao2024-03-29 03:28
I checked the order bom list， the resistance have a litter different with sample，but their resistance can instead of each other
Rose Zhao2024-03-29 03:30
the color temperature 2800K and lamp dimmable feature is same 3808
Rose Zhao2024-03-29 03:31
please testing it on the device
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2024-03-29 15:31
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2024-03-29 15:31
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2024-03-29 15:32
Hello Rose,
of course we tested on the device, and it does not work or very very badly. And no, the 2 references are different, the 3808, the one that suits us has a filtering capacity (capacitor) of 1 microfarad while the 3736 has a capacitor of 2.2 microfarad (see the photos) Which makes all the difference and makes it unsuitable to our application and incompatible with the device.
in fact, our device must be able to display 24 images per second, which it does very well with the 3808.
the excessive filtering of the 3736 causes the lamp to have too much inertia and to turn on and off too slowly. which makes it incompatible and unusable with our application.
We tested very seriously for several months and ordered several different lamp samples before making our decision.
While we had agreed on this model 3808, (see our discussions preceding our order) you sent us 3736s that did not comply with our request, our needs, which are useless to us, we had nevertheless insisted on this do.
Where does the error come from? at the time of manufacturing or shipping?
We deliberately did not want to rush this order to avoid this type of problem and to ensure that everything goes well.
And the worst thing happens that we wanted to avoid.
We cannot equip our device with these lamps and must therefore stop manufacturing, which puts us in great difficulty with our customer. We risk a breach of contract.
At the moment we have no other solution to resolve this problem than exchanging these 3736 lamps with 3808 lamps.
But this will take a lot of time and is likely to jeopardize this project. What solution can you give us, other than this exchange?
Philip
of course we tested on the device, and it does not work or very very badly. And no, the 2 references are different, the 3808, the one that suits us has a filtering capacity (capacitor) of 1 microfarad while the 3736 has a capacitor of 2.2 microfarad (see the photos) Which makes all the difference and makes it unsuitable to our application and incompatible with the device.
in fact, our device must be able to display 24 images per second, which it does very well with the 3808.
the excessive filtering of the 3736 causes the lamp to have too much inertia and to turn on and off too slowly. which makes it incompatible and unusable with our application.
We tested very seriously for several months and ordered several different lamp samples before making our decision.
While we had agreed on this model 3808, (see our discussions preceding our order) you sent us 3736s that did not comply with our request, our needs, which are useless to us, we had nevertheless insisted on this do.
Where does the error come from? at the time of manufacturing or shipping?
We deliberately did not want to rush this order to avoid this type of problem and to ensure that everything goes well.
And the worst thing happens that we wanted to avoid.
We cannot equip our device with these lamps and must therefore stop manufacturing, which puts us in great difficulty with our customer. We risk a breach of contract.
At the moment we have no other solution to resolve this problem than exchanging these 3736 lamps with 3808 lamps.
But this will take a lot of time and is likely to jeopardize this project. What solution can you give us, other than this exchange?
Philip
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Rose Zhao2024-03-30 02:00
Dear Philip, let me check engineer
Rose Zhao2024-03-30 08:54
very regret to know you face this problem
Rose Zhao2024-03-30 09:23
We testing the bulb is 5.5W . The total watt exceed the device ? It is possible to adjusted the device?
2024-04-02 20:09
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2024-04-02 20:09
Hello Rose,
sorry for the delay in responding but it was the Easter weekend, the technician was gone.
We did tests all day, but without any real results.
This is not a power problem, as I explained to you, the machine supports from 2W up to 15 W. The problem is that the MO3736 lamp has a capacitor, 2.2 MF which filters too much and slows down the lamp, the MO 3808 has a 1 MF capacitor which is perfect and suits us, this is why after long tests we chose this lamp and we ordered this reference from you.
The MO3736 turns on and off too slowly for our application and machine. We can’t do anything about it.
Today we removed the 2.2 capacitor on a MO3736 and put in a 1MF capacitor and the lamp worked perfectly like a MO3808.
We don’t understand why you sent us 3736s instead of the 3808s ordered, even though we had made it clear to you that it was this MO3808 that was suitable?
Furthermore, in the set of lamps there are lamps of different colors (warm and cold, see the photo) and there is no question for us of mixing these lamps.
Having no solution other than exchanging the lamps, we must announce to the customer that we will not be able to deliver the device on time and delay delivery for at least 3 months, while we receive the new 3808 lamps.
Frankly, we are very disappointed by this situation, although for our part we have done and taken the time to ensure that everything goes well.
Philip
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Rose Zhao2024-04-03 03:47
hi
Rose Zhao2024-04-03 07:59
We have tested our factory sample , they are no problem for using . did you testing it in samll device which you testing before . It is work well or not ?
Rose Zhao2024-04-03 08:12
please share us the video Which sample 100pcs testing on the small device (64pcs you testing before ) and 3500pcs bulb testing on the small device
Rose Zhao2024-04-03 08:14
above two testing did work well same ?
2024-04-03 12:00
Hi
The problem is that you sent us MO3736 which have a 2.2 MF capacitor which filters too much and slows down the lamp which we tested in November and which is not suitable. the MO 3808 has a 1 MF capacitor which is perfect and suits us because the lamp lights up quickly.
this is why after long tests we chose this lamp and we ordered this reference from you.
The MO3736 turns on and off too slowly for our application and our machine which needs to run at 24 frames per second, and without that it doesn’t work.
Yesterday we dismantled one of the 3736 lamps from the 3500 shipment and removed the 2.2 MF capacitor and put a 1MF capacitor in its place, the lamp worked perfectly at the same speed as an MO3808.
We still don’t understand why, you sent us MO3736s that were useless for us and too slow, instead of the MO3808s ordered. We made it clear to you in November that it was only this MO3808 that was suitable?
In the batch of 3500 lamps there is a mixture of lamps of different tones (warm and cold, see the photo) and aesthetically it is not possible for us to mix these lamps on the machine.
Philip
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Panneaux latéraux
The problem is that you sent us MO3736 which have a 2.2 MF capacitor which filters too much and slows down the lamp which we tested in November and which is not suitable. the MO 3808 has a 1 MF capacitor which is perfect and suits us because the lamp lights up quickly.
this is why after long tests we chose this lamp and we ordered this reference from you.
The MO3736 turns on and off too slowly for our application and our machine which needs to run at 24 frames per second, and without that it doesn’t work.
Yesterday we dismantled one of the 3736 lamps from the 3500 shipment and removed the 2.2 MF capacitor and put a 1MF capacitor in its place, the lamp worked perfectly at the same speed as an MO3808.
We still don’t understand why, you sent us MO3736s that were useless for us and too slow, instead of the MO3808s ordered. We made it clear to you in November that it was only this MO3808 that was suitable?
In the batch of 3500 lamps there is a mixture of lamps of different tones (warm and cold, see the photo) and aesthetically it is not possible for us to mix these lamps on the machine.
Philip
Envoyer des commentaires
Panneaux latéraux
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Rose Zhao2024-04-03 12:03
please share us the video Which sample 100pcs testing on the small device (64pcs you testing before ) and 3500pcs bulb testing on the small device (64pcs you testing before )
Quickly recap chat history Generate summary
2024-04-03 18:16
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2024-04-03 18:17
Here is a video of the test, the two lines of lamps at the top are 3808 with a 1 MF capacitor, they work perfectly at the right speed.
The next two lines (3 and 4) are ZC MO3736 with filters that are too strong (2.2 MF) which slow down switching on and off, producing light trailing that is incompatible with our application.
With the MO3808 we can pass 25 frames per second, with good fluidity. With the MO3736 we do not exceed 5 frames per second, and this produces a visual mush because the images mix.
this is why we tested and chose the 3808.
Furthermore, in the 3500 lamps there are batches of warm light lamps and cold light lamps and we need homogeneity of tone.
Below is our message from December 4 which was very clear on this point.
>>2023-12-04 14:05
Hi Rose,
I come back to you for the choice of lamps.
The 100 ZC-MO3736 lamps from Shenzhen Enjoy Optoelectronics Co., Ltd were tested and presented this week and grouped on the device, they are too hot too yellow.
We will therefore stay with the first model of lamps that you sent us and which has the reference ZC-MO3808 (2800K)
It is important for us that this reference is maintained for the future and that the orders sent are all of this reference ZC-MO3808 and homogeneous in color temperature.
<<
For the moment the project is on hold, but we must quickly give a date to the client.
Philip
The next two lines (3 and 4) are ZC MO3736 with filters that are too strong (2.2 MF) which slow down switching on and off, producing light trailing that is incompatible with our application.
With the MO3808 we can pass 25 frames per second, with good fluidity. With the MO3736 we do not exceed 5 frames per second, and this produces a visual mush because the images mix.
this is why we tested and chose the 3808.
Furthermore, in the 3500 lamps there are batches of warm light lamps and cold light lamps and we need homogeneity of tone.
Below is our message from December 4 which was very clear on this point.
>>2023-12-04 14:05
Hi Rose,
I come back to you for the choice of lamps.
The 100 ZC-MO3736 lamps from Shenzhen Enjoy Optoelectronics Co., Ltd were tested and presented this week and grouped on the device, they are too hot too yellow.
We will therefore stay with the first model of lamps that you sent us and which has the reference ZC-MO3808 (2800K)
It is important for us that this reference is maintained for the future and that the orders sent are all of this reference ZC-MO3808 and homogeneous in color temperature.
<<
For the moment the project is on hold, but we must quickly give a date to the client.
Philip
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Rose Zhao2024-04-04 03:14
we will check
2024-04-04 16:32
Hi
We had to deliver the device by the end of April at the latest.
We will not be able to honor this contract on time.
On Monday we will try to negotiate additional time.
Do you think it would be possible for you to send us 3500 lamps of the correct reference ZC-MO3808 with the right capacitor (1MF 400V) and the right color as soon as possible and at the latest for arrival at our premises at the end of June.
Electronics are now completed and ready, all we have to do is install the 3500 lamps on the device.
If this is not possible for you due to the unavailability of this model, we will have to quickly order these lamps from another supplier.
You will still have to organize the return at your expense of the 3500 ZC-MO3736 lamps which are useless to us and a refund of our order.
Thank you for your quick response, if possible by the weekend and at the latest before Monday.
Thank you for understanding.
Philip
We had to deliver the device by the end of April at the latest.
We will not be able to honor this contract on time.
On Monday we will try to negotiate additional time.
Do you think it would be possible for you to send us 3500 lamps of the correct reference ZC-MO3808 with the right capacitor (1MF 400V) and the right color as soon as possible and at the latest for arrival at our premises at the end of June.
Electronics are now completed and ready, all we have to do is install the 3500 lamps on the device.
If this is not possible for you due to the unavailability of this model, we will have to quickly order these lamps from another supplier.
You will still have to organize the return at your expense of the 3500 ZC-MO3736 lamps which are useless to us and a refund of our order.
Thank you for your quick response, if possible by the weekend and at the latest before Monday.
Thank you for understanding.
Philip
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Rose Zhao2024-04-05 01:55
i will back you soon
Rose Zhao2024-04-05 01:55
we are in holiday
Rose Zhao2024-04-06 09:02
Dear Philippe, we understand your situation , you want keep the order for your customer. same we are
User recalled a message.
Rose Zhao2024-04-06 09:06
please try discuss your engineer , whether according the 3500pcs ready bulb to adjusted your device
2024-04-08 11:08
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2024-04-08 11:08
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2024-04-08 11:08
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2024-04-08 11:08
Hi Rose,
We are preparing for our meeting with our client.
Electronics and technicians did everything they could. Our devices can work from 3 to 15W and up to 100 frames per second. But the ZC-MO3736 lamp does not exceed 6 frames per second. The ZC-MO3808 works perfectly at the right speed and power, thanks to its 1 MicroFarad capacitor, its 2 Kohm resistor and its 3W power.
We have machines that need to be equipped with LED lamps and we need lamps that work correctly on our light boards.
We have had great expertise in these materials for over 30 years and we cannot allow our professionalism and skills to be questioned by our customers.
We will try to negotiate a deadline to be able to get out of this bad situation in the best conditions.
We will contact you again tomorrow.
Thank you for understanding.
Philip
We are preparing for our meeting with our client.
Electronics and technicians did everything they could. Our devices can work from 3 to 15W and up to 100 frames per second. But the ZC-MO3736 lamp does not exceed 6 frames per second. The ZC-MO3808 works perfectly at the right speed and power, thanks to its 1 MicroFarad capacitor, its 2 Kohm resistor and its 3W power.
We have machines that need to be equipped with LED lamps and we need lamps that work correctly on our light boards.
We have had great expertise in these materials for over 30 years and we cannot allow our professionalism and skills to be questioned by our customers.
We will try to negotiate a deadline to be able to get out of this bad situation in the best conditions.
We will contact you again tomorrow.
Thank you for understanding.
Philip
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2024-04-08 11:10
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Rose Zhao2024-04-08 11:17
this technical is very profeeisonal
Rose Zhao2024-04-08 11:18
we hope your engineer can try according 2.2 uf lamp to work the best
Rose Zhao2024-04-08 11:20
another way is one 2.2 uf lamp + one 1 uf lamp alternate install in the board、 it works well？
Rose Zhao2024-04-08 11:46
acctually 2.2uf is more stable use than 1uf lamp.
Quickly recap chat history Generate summary
2024-04-08 14:38
Yes, but it is this 2.2 capacitor of the 3736 which poses the problem for us because it makes the lamp too slow and too stable for our application, and prevents us from using it.
Please make us understand and explain to us why you did not send us 3500 3808 lamps identical to the samples you sent us in October 2023 which we tested and which suited us perfectly.
Manufacturing issues? of stock ?
thank you for your reply.
See you tomorrow.
Philip
Please make us understand and explain to us why you did not send us 3500 3808 lamps identical to the samples you sent us in October 2023 which we tested and which suited us perfectly.
Manufacturing issues? of stock ?
thank you for your reply.
See you tomorrow.
Philip
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Rose Zhao2024-04-09 03:43
the dimmable chips board is according to M3808, We check the testing report is 4.8W , so our production list wirte is 5W . and factory then use 2.2uf ,it is more stable watt and prolong life span
2024-04-09 23:14
We don’t quite understand the meaning of your answer?
Lamps with the ZC-MO3808 circuit work perfectly at the right speed and power, thanks to the 1 MicroFarad capacitor and the 2 Kohm resistor. This is why we chose this reference and not the ZC-MO3736 which does not suit us.
We have obtained a deadline from our client to resolve this problem, but we must act quickly.
Please let us know as soon as possible how long it would take you to exchange the 3500 lamps.
Thank you for your prompt response.
Philip
Lamps with the ZC-MO3808 circuit work perfectly at the right speed and power, thanks to the 1 MicroFarad capacitor and the 2 Kohm resistor. This is why we chose this reference and not the ZC-MO3736 which does not suit us.
We have obtained a deadline from our client to resolve this problem, but we must act quickly.
Please let us know as soon as possible how long it would take you to exchange the 3500 lamps.
Thank you for your prompt response.
Philip
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Rose Zhao2024-04-10 03:06
another way is one 2.2 uf lamp + one 1 uf lamp alternate install in the board、 it works well？
2024-04-10 09:03
We don’t understand the meaning of your question???
As we have told you again, we cannot install the 3736 lamps with the 2.2 MF capacitor. They do not work on our device.
If we install even one, it will turn on and off late. Which will produce anything on the panel.
Lamps with the ZC-MO3808 circuit work perfectly at the right speed, thanks to the 1 MicroFarad capacitor and the 2 Kohm resistor. This is why we chose this reference ZC-MO3808.
The ZC-MO3736, too filtered by the 2.2 capacitor, does not suit us.
We would like to exchange the bad lamps you sent us instead of the 3808 which suited us
It is very important that you quickly tell us how long it takes you to exchange these 3500 lamps.
Do you have these 3808s in stock?
Thank you for your prompt response.
Philip
As we have told you again, we cannot install the 3736 lamps with the 2.2 MF capacitor. They do not work on our device.
If we install even one, it will turn on and off late. Which will produce anything on the panel.
Lamps with the ZC-MO3808 circuit work perfectly at the right speed, thanks to the 1 MicroFarad capacitor and the 2 Kohm resistor. This is why we chose this reference ZC-MO3808.
The ZC-MO3736, too filtered by the 2.2 capacitor, does not suit us.
We would like to exchange the bad lamps you sent us instead of the 3808 which suited us
It is very important that you quickly tell us how long it takes you to exchange these 3500 lamps.
Do you have these 3808s in stock?
Thank you for your prompt response.
Philip